PATIENT PORTAL
Help patients take control of their health journey
Give your patients 24/7 access to their health information while your team reclaims hours spent on administrative tasks. Our patient portal handles appointment scheduling, secure messaging, billing, and documentation—reducing no-shows, streamlining workflows, and keeping your practice running smoothly between sessions.Â
DO GOOD, DO WELL
Everything you need to make confident, informed decisions
Simplify the intake processÂ
Send digital intake forms, consent documents, and questionnaires directly to the portal before the first visit. Patients complete them at their convenience, and the data ports directly to their chart—saving your staff 20 minutes of manual entry per patient.Â
Empower patient 
self-service
Patients can request new appointments, view their upcoming schedule, and update their payment methods 24/7. When you give clients the tools to manage their own logistics, you reduce no-shows and free your team to focus on higher-level care.Â
Make payments effortlessÂ
Patients can view their statements, receive balance notifications, and settle invoices via secure e-payments. You can even prompt for co-pays before a telehealth session begins (keeping your revenue cycle as healthy as your patients).Â
Engage between sessionsÂ
Use the portal to share educational resources, set goals, and provide timely prompts that keep patients engaged with their treatment plans. It’s an easy way to foster a deeper connection and drive better long-term outcomes.
Secure messaging without the noise
Our HIPAA-compliant chat allows you and your patients to exchange secure messages and files. You stay in control of the conversation, choosing which interactions become a permanent part of the clinical record.Â
Show a clear view of progressÂ
The portal dashboard can show progress metrics and journal entries, giving clients a visual representation of their growth. When patients see tangible evidence of their hard work, they stay motivated and committed to the process.
CONNECTIVITY
Provide seamless access to virtual careÂ
There’s no need for your patients to juggle meeting links or third-party logins. Whether they’re joining an individual session or a recurring IOP/PHP group, they can launch their Zoom telehealth appointment directly from the portal. It’s a friction-less way to ensure every patient—whether in a rural area or a busy city—has consistent access to the care they need.
PURPOSE-BUILT DESIGN
Infrastructure for ambitious growthÂ
Our open and flexible infrastructure is designed to scale with you, ensuring that as your team expands, your technology never becomes a bottleneck to your margins.
Build your own experience
Leverage our open API and SDKs to customize the patient and clinician experience. Whether you’re building a unique intake flow or a specialized mobile touchpoint, our tech stays out of your way.Â
Data-driven growth
Easily connect your portal and account data with our sophisticated business intelligence (BI) tools. It’s the advanced reporting you need to identify revenue leakage, optimize clinician utilization, and make decisions based on real facts.Â
Do good and do well
We’ve built our core platform to handle enterprise-level complexity. From multi-state compliance to deep-tier reporting, you get the robust infrastructure required to protect your operational revenue while you focus on the mission.Â
FAQs
Common questions related to our patient portal
More ways to do good and do well
Ready to simplify your behavioral health practice technology?
We built ProsperityEHR to eliminate fragmentation and frustration. See how a complete platform designed specifically for behavioral health can help your practice run more smoothly.