PATIENT PORTAL

Help patients take control of their health journey

patients take control

Give your patients 24/7 access to their health information while your team reclaims hours spent on administrative tasks. Our patient portal handles appointment scheduling, secure messaging, billing, and documentation—reducing no-shows, streamlining workflows, and keeping your practice running smoothly between sessions. 

DO GOOD, DO WELL

Everything you need to make confident, informed decisions

Simplify the intake process 

Send digital intake forms, consent documents, and questionnaires directly to the portal before the first visit. Patients complete them at their convenience, and the data ports directly to their chart—saving your staff 20 minutes of manual entry per patient. 

Empower patient 
self-service

Patients can request new appointments, view their upcoming schedule, and update their payment methods 24/7. When you give clients the tools to manage their own logistics, you reduce no-shows and free your team to focus on higher-level care. 

Make payments  effortless 

Patients can view their statements, receive balance notifications, and settle invoices via secure e-payments. You can even prompt for co-pays before a telehealth session begins (keeping your revenue cycle as healthy as your patients). 

Engage between sessions 

Use the portal to share educational resources, set goals, and provide timely prompts that keep patients engaged with their treatment plans. It’s an easy way to foster a deeper connection and drive better long-term outcomes.

Secure messaging without the noise

Our HIPAA-compliant chat allows you and your patients to exchange secure messages and files. You stay in control of the conversation, choosing which interactions become a permanent part of the clinical record. 

Show a clear view of progress 

The portal dashboard can show progress metrics and journal entries, giving clients a visual representation of their growth. When patients see tangible evidence of their hard work, they stay motivated and committed to the process.

CONNECTIVITY

Provide seamless access to virtual care 

There’s no need for your patients to juggle meeting links or third-party logins. Whether they’re joining an individual session or a recurring IOP/PHP group, they can launch their Zoom telehealth appointment directly from the portal. It’s a friction-less way to ensure every patient—whether in a rural area or a busy city—has consistent access to the care they need.

Virtual care_Patient portal

PURPOSE-BUILT DESIGN

Infrastructure for ambitious growth 

Our open and flexible infrastructure is designed to scale with you, ensuring that as your team expands, your technology never becomes a bottleneck to your margins.

Build your own experience

Leverage our open API and SDKs to customize the patient and clinician experience. Whether you’re building a unique intake flow or a specialized mobile touchpoint, our tech stays out of your way. 

Data-driven growth

Easily connect your portal and account data with our sophisticated business intelligence (BI) tools. It’s the advanced reporting you need to identify revenue leakage, optimize clinician utilization, and make decisions based on real facts. 

Do good and do well

We’ve built our core platform to handle enterprise-level complexity. From multi-state compliance to deep-tier reporting, you get the robust infrastructure required to protect your operational revenue while you focus on the mission. 

FAQs

Common questions related to our patient portal

Is the ProsperityEHR patient portal mobile-friendly?
Yes, our patient portal is a fully mobile-responsive, web-based platform. Patients do not need to download a separate app or worry about storage space on their devices. They simply log in via any secure browser on a smartphone, tablet, or desktop to access a premium, user-friendly experience on the go.

Ready to simplify your behavioral health practice technology?

We built ProsperityEHR to eliminate fragmentation and frustration. See how a complete platform designed specifically for behavioral health can help your practice run more smoothly.