PATIENT ENGAGEMENT SOFTWARE
Make it easier for patients to access care and stay connectedÂ
Patients are more likely to engage when every step feels simple and predictable. ProsperityEHR helps you remove friction across intake, scheduling, communication, and care delivery so patients can focus on getting the support they need.
REDUCE FRICTION
Remove barriers that disrupt patient engagement
Small obstacles add up. Paperwork, missed reminders, scheduling delays, and a bill nobody saw coming can prevent patients from following through on care. ProsperityEHR simplifies these with clarity and confidence.
Practices that modernize engagement workflows often:
- See higher completion rates for pre-visit forms
- Reduce missed appointments
- Fewer patients surprised by a balance after care has started
SUPPORT THE FULL JOURNEY
Guide patients through every step of care
Digital intake and assessments
Help patients complete forms on their own time before they arrive.
Mobile-friendly intake, consent, and assessment forms
- Automatic delivery before visits
- Responses saved directly to the patient record
Self-scheduling
Give patients the flexibility to book care when it works for them.
Real-time availability by provider
- Simple rescheduling without phone calls
- Faster path from intake to first session
Automated reminders
Keep appointments top of mind with timely communication.
SMS and email reminders
- Two-way confirmations and updates
- Fewer gaps in attendance
Cost and payments
Tell patients what to expect before the visit, not after. Cost estimates drawn from your fee schedules and the patient's coverage.
- Sliding fee schedules applied automatically for self-pay patients
- Secure online payments, automatic balance notifications, and a clear view of what's owed
EXPAND ACCESS
Make virtual care easy to access
Patients expect flexible options for care. ProsperityEHR allows them to join sessions from anywhere with minimal effort.
- Secure, HIPAA-compliant video sessions
- One-click access from email or SMS
- No downloads required
STAY CONNECTED
Keep patients engaged between visitsÂ
Engagement doesn’t stop when a session ends. Ongoing communication helps patients stay  
informed and prepared for what’s next.
- Send reminders, updates, and follow-ups automatically
- Give patients a single place to access forms and documents
- Reduce uncertainty around next steps
FAQs
Common questions about patient engagement with ProsperityEHR
Yes. The Patient Responsibility Estimator calculates expected cost for primary insurance from your contracted fee schedules, the patient's eligibility information, and payment history, and returns a confidence level with the estimate. You can print it or share it.
For self-pay patients, sliding fee schedules set the rate from household income and dependent count, using Federal Poverty Guideline tiers built into the system. You can set a minimum fee and exclude specific procedure codes. The adjusted amount applies when the charge is entered, so the patient sees the right number rather than a correction later.
Automation reduces time spent on manual tasks like sending reminders, collecting paperwork, and following up on balances. Your team can focus more time on supporting patients.
Help patients stay engaged from the first interaction through ongoing care
See how ProsperityEHR supports a more accessible, consistent patient experience.